Support

Common questions

Is my data private?

Your photos stay on your device. Your visits, notes, stamps, and voice memories sync through your own iCloud. There is no GoParks account. The privacy page has the full picture.

Does GoParks work offline?

Yes. Park information is bundled with the app, so it works without cell service inside a park. Live weather needs a connection.

Will it find my past visits?

GoParks can look through photo locations on your device and suggest park visits you may want to keep. You review everything before anything is saved.

How do I keep a visit I missed?

Open any park, keep a visit, and set the date to when you were there.

How do I save or delete my data?

In the app, open Profile, then Settings. You can save a copy of your record to a single file, or delete everything. Deleting also clears your data from your iCloud.

Still stuck?

Email hello@goparks.app. GoParks is an independent project, so replies come from a real person, not a support queue.